To ensure excellence in services, I thought that there is a need to impart training to the managers and staff. I contacted the Principal of Institute of Hotel Management at Taratola who agreed, at my request, to conduct a training at our site at glass hall. Yesterday afternoon, three trainers from IHM came and began sessions on production, housekeeping and front office managemnet. I was there in the inaugural session. A photo:
|Opening of 6 day training to Cafe Ekante staff/ managers by IHM|
We are already having reservation queries for Biswa Bangla Convention Centre. Yesterday, the National Secretary of Cardiology Society of India came for a discussion and formally put in an application for reserving all facilities, including rooms in the annexe building, on 6-11 Dec 2017. I told them that in the third week of Dec 2017, we already have a booking while there is a confirmed booking for January 2017 too. Great to see the interest, and to see that Kolkata was waiting for a venue suitable for such international events.
The complex task of raising 22 ton steel structures (truss) to a height of 18 story for laying the roof trusses began yesterday morning. I was present to see the remarkable engineering feat that even called for computerised simulation before deploying the massive fly jib crane. (I looked at the web to find out what a jib crane is ..."a crane having an arm guyed at a fixed angle to the head of a rotating mast."...).
|Truss appearing at skyline reminded me of frames in|
the film Godzilla !
|Sanmarg dt 1 Feb 2016|
|Aajkal dt 1 Feb 2016|